Innovation and Customer Expectations


Innovation and Customer Expectations Customer expectations are evolving as innovations continue to shape our everyday experiences. The adoption rates for new technology also seem to be quickening, fueled by the younger generation and several of these new platforms moving from ideas into products. Staying ahead of the curve in terms of strategy and application will […]

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The truth about customer experience

Customer Journey

I’ve been thinking a lot about digital experiences and customer journeys lately and ran across an ebook from Harvard Business Review that did a nice job of spelling out the some of the problems with corporations and the focus on customer experiences across digital, retail, face to face and ongoing.  Definitely worth a read for […]

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The omnichannel focus


The retail industry is at an inflection point, or “reset moment”, triggered by mass consumer adoption of digital selling channels, particularly “smart” mobile devices. Armed with information instantly available to them in the digital domain, consumers now take “the store” with them wherever they go, in their pockets and purses. What consumers want are relevant […]

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Web 3.0 is responsive vs adaptive Web design

Responsive Design

It seems like the next generation of Web evolution (Web 3.0) is centered around this concept of responsive vs adaptive Web design. There is so much information around this concept of architecture and design for your Web experience across online, tablet and mobile that I am spending some more time researching the concepts.  With my […]

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CES best gadgets and concepts


Gadgets, glittering as far as the eye can see in crowded halls and hotel suites throughout Sin City. Wearable gadgets. Computing gadgets. Gadgets for your feet, for your pets, for your ears, for your kitchen, for your car, even gadgets for your windows. PC world did a recap of the coolest tech for 2015 that was on display at […]

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2015 is the year to get your HDTV

I’ve been following the CES buzz pretty close this year and like many consumers, I’m pretty interested in getting a new Big TV for the cribb and upgrading to a HDTV.  If you care about image quality or future-proofing your big-screen purchase, this is the year to buy a 4K TV. These TVs, also known […]

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Load up these apps for your new iphone


If you got a new iphone over the holidays, your probably looking for some killer apps to take up the space on that shiny new gadget.  The verge ran a series of articles for best apps for Andriod, iphone, ipad, windows, kindles, games and pc’s recently and here is some some information around the iphone […]

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Navigation Trends for 2015


I’ve been researching approaches for navigation trends across online entities for web, mobile and apps. As with much of web design, it usually comes down to preference and in the case of corporate design,  there is a lot of design by committee.  However, there are some interesting approaches to simplifying navigation via the mobile navicon design […]

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Transforming your company to fit with digital


The Next Web did a thought provoking article this week titled , Digital Darwinism: Transforming your business in the #selfie era. I like how it addressed the issue at hand.  Anybody working in a corporation’s digital area , like me, has to keep wondering is there a better way to bring about change.  Digital transformation […]

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